Frequently Asked Questions

Explore Our FAQ’s

Questions About

Booking Our Photo Booth

    • We currently offer our Selfie Booth and (DSLR) Studio Booth, both of which come with a wide range of customizable options. Including, but not limited to: open air setups, green screen backgrounds, professional headshots, glam shots, digital outputs, printouts, and more.

    • For Grand-Scale events such as corporate gatherings, trade shows, expos, award shows, and festivals, we provide an array of premium experiences, including, but not limited to: Brand Activation, Sketchbot, Mosaic Booth, Balloon Dome Experience, A.I. Experience, Vogue Booth, Glambot, Green Screen Treadmill, Roamer Booth, Professional Headshots, and advanced in-depth data and analytics, among others.

    • You can book with us directly from our website by clicking book now and completing the checkout process.

    • If your event doesn’t align with our standard packages, you can contact us or book with us over the phone.

    • For Professional Events please contact us through our professional booking form.

    • We recommend booking your photo booth as soon as possible to secure your desired date. Popular dates tend to fill up quickly, so it's best to contact us at least a few months in advance if possible.

    • Yes, we have flexible packages available for multi-day events or recurring bookings and we can tailor a package to fit your specific requirements.

    • Please contact us directly to discuss your needs and receive a customized quote.

    • Our photo booth rental process is simple. You can select a package and fill out our online booking form, where you’ll receive an invoice and signed copy of your contract upon making the required deposit. From there your date will be secured.

    • We will contact you within 1-5 business days, via your preferred method of contact, to verify all of your event details are correct; as well as to discuss event specifics such as themes and etc.

    • As your event gets closer, we’ll send a reminder and address any questions or concerns you may have leading up to the event.

    • On the day of your event, we will arrive 120 minutes - 15 minutes early at our discretion, and our friendly attendant(s) will set up the photo booth at your venue so your guests can start enjoying the photo booth during the agreed upon service period!

    • Our photo booth is perfect for ANY event.

    • This includes weddings, corporate events, birthday parties, holiday parties, proms, quinceañeras, graduations, bar mitzvahs, baby showers and more.

    • Any occasion where you want to capture your perfect moments is a great fit for our modern and luxurious photo booth rental options.

    • We also provide professional photo booth services for Corporate Events, Expos, Award Shows, Festivals, Clubs, Schools, Fundraisers, and more.

    • Our photo booth packages vary depending on factors such as the duration of the rental, location, and any additional services or features you choose.

    • For our standard packages, visit our booking page.

    • If you want a custom package, are a charity, or fall under our professional clients, please contact us directly to discuss your specific needs and get a quote.

    • Our standard service period is a minimum of 2 hours and additional hours can be added based on availability.

    • If you need additional hours, we charge $150 per hour in half hour increments.

    • Our standard service period starts at a minimum of 2 hours.

    • If you would still like to book despite not needing the full service period, this will be at the standard price so please do so at your discretion.

    • Our photo booths can typically accommodate 2-8 people comfortably. However, it may vary depending on the specific setup and accessibility.

    • No. There is no limit to the number of photos guests can take during the service period.

    • Guests can enjoy unlimited photo sessions and capture as many perfect moments as they would like!

Payments Cancellations, And Other Related Policies

Questions About

    • Yes, at the time of purchase, you will be required to sign a contract that has been carefully reviewed by our expert legal team to ensure the protection of Perfect Capture Booth - Photo Booth Rental LLC and it’s clients.

    • Payments can be made in USD via Cash, Zelle, Cash App, Credit Card, Debit Card, or Check*

    • * Payment via checks are exclusively reserved for corporate, school, or professional events. *

    • Due to high demand and limited availability, all booking requires an initial deposit.

    • The deposit is valued specifically towards the package of your choice.

    • The deposit will be applied towards the total cost of services, and also covers administrative costs, securing the date of the event, event prep, and all other legal considerations.

    • No, the deposit is used to reserve a photo booth for your specific date and time that you selected during your booking.

    • To reschedule to another date, see our rescheduling policy.

    • Yes, we will refund your deposit if you cancel your booking within 24 hours of the purchase.

    • After 24 Hours from the original purchase date, the deposit becomes non-refundable.

    • Yes, all Client’s are able to reschedule their event. Please refer to our rescheduling policy for specific instructions on how to reschedule.

    • Yes, all Client’s are able to cancel their event. Please refer to our cancellation policy for specific instructions on how to cancel.

    • Yes! We offer two (2) revisions for colors, layouts, themes, template designs, overlays, and etc.

    • For more on revisions, check out our revisions policy.

Technical Aspects Of Our Booth

Questions About

    • Yes! It’s as easy as tapping the screen, selecting a capture mode, and capturing your perfect moment! Whether your guests are tech-savvy or not, they'll find our photo booth extremely simple and enjoyable to use.

    • After you’ve completed your capture, you’ll receive a prompt to text, email, or print the results depending on the package you purchased.

    • Yes! Our photo booth has the ability to do all of the above, and can text, airdrop, or email the results directly from the booth.

    • The functions provided depend on the package selected.

    • Yes! Our photo booth is equipped with social media sharing capabilities. Guests can instantly share their captures via email or upload them directly to popular social media platforms like Instagram and Facebook.

    • Yes. Our photo booth captures high-resolution images and videos to ensure excellent print quality and digital image clarity.

    • While extremely rare, technical issues can occur at any given moment. In the event of any malfunction or breakdown:

    • a) At A DropOff Event: It is your responsibility to contact us as soon as an issue occurs so that we can address the issue and work to resolve it as quickly as possible to minimize any disruption to your event.

    • b) At An Attended Event: Our attendants will promptly address the issue and work to resolve it as quickly as possible to minimize any disruption to your event.

    • If no solution is found, and the photo booth can no longer function throughout the remainder of the paid service period, we will work with you in good faith to come to a resolution at our discretion.

    • We use the best, top of the line, professional grade printer which offers a smudge free print out within 15 seconds!

Questions About

Setting Up Our Photo Booth

    • The space that we require for our photo booth, backdrops, and equipment is 10ft (L) x 10ft (W) x 10ft (H).

    • Our photo booth requires 110V, 10 amps, two 3 prong outlets. Cable management works best if the outlet is 15 Feet from the photo booth.

    • In order for our photo booth to properly work, you must provide, or guarantee, a venue Internet connection of at least (1MB).

    • Yes. Our photo booth can be placed outdoors as long as it is protected from weather.

    • If you cannot provide the necessary protection, you will be required to provide a secondary indoor accommodation to protect our photo booth equipment.

    • We do not provide canopies.

    • For specific details on outdoor events, see the venue requirements section on the policies page.

    • If your event venue can’t provide the necessary power, inform us at the time of booking; or if you have already booked, notify us at least fourteen (7) days in advance of the event date, and we can supply a certified generator as a power source for an additional fee of $100.

    • We do not allow Client provided generators as a power source.

    • If you can’t provide the necessary WIFI access, we can provide optional Hotspots for an additional $50 fee to avoid the delay of photo delivery.

    • If you choose to not purchase the hotspot add on, the booth will still function, but there will be a delay of photo delivery via text, airdrop, and email.

    • Printing will not work without WiFi.

    • The setup and break down of the photo booth can range from 15-120 minutes, depending on the specific package, background, and venue logistics. Our team will arrive well in advance to ensure a seamless setup experience.

    • Yes, we prioritize cleanliness and hygiene. Our props are regularly cleaned and sanitized between each use to ensure a safe and enjoyable experience for every guest.

Questions About

Our Photo Booth Packages

    • Our packages vary, but there are plenty of photo booth rental options that can enhance your event.

    • You can find out about package backdrops, props, template styles, and add on’s on the backdrops page.

    • If our packages do not fit your event needs, you can always reach out to us for a customized quote.

    • We always recommend upgrading to the next package, but we do offer these options, and more, as add-ons.

    • Add-ons can be added at checkout, or up to fourteen (14) days before your event date; and are subject to availability and additional fees.

    • Depending on your selected package, yes, an experienced and friendly attendant will be present throughout the duration of the service period to assist your guests, ensure smooth operation of the booth, and answer any questions.

    • Attendants are mandatory for packages including printing.

    • Attendants can also be added to a package without printing for an additional fee depending on availability.

    • Yes! If your package includes printing, every guest at the event has access to unlimited printing throughout the service period so that they can can leave with a amazing printouts.

    • Depending on the package, we provide a diverse selection of fun props that your guests can use to enhance their photo booth experience with each of our packages.

    • For select packages and as an additional add-on, we provide custom props.

    • You can decide what you want to be made as a prop. An image of your dog? A slogan? An anniversary date? Let us know and we can make a custom prop that amplifies your photo booth experience!

    • Yes. We encourage personalization and welcome clients to bring their own props or backdrops. At the end of the day, it’s our job to help capture YOUR perfect moments!

    • Yes, if you’re event requires a custom backdrop not in our catalog, you can discuss your specific requirements with us, and we'll work with you to create a backdrop that matches your event theme or branding.

    • Contact Us about custom backdrops before booking to receive an accurate quote.

    • Yes, we have many additional event services that could elevate your event, including : memory scrapbooks, a USB Drive Of All Event Photos, Filters, GIF’s, Digital Props, and more.

    • Some of these services may already be included in our higher tier packages.

    • Yes. We offer customization options for the photo booth interface and screens. You can include event-specific branding, logos, colors, or messages to create a personalized experience for your guests.

    • Yes, you can select either color or black-and-white prints for your photo booth session.

    • We also offer the famous “Kardashian” glam filter as an option.

    • Yes. We offer customization options for the photo prints, including personalized event details, logos, or branding. Just let us know your preferences, and we'll work with you to create a design that matches your event theme or branding.

    • We may offer custom template designs for the photo booth prints. Additional fees may apply.

    • Our talented graphic designers can work with you to create a unique and personalized template that reflects your event theme or branding.

Questions About

Our Locations

    • Our main office is located in Riverside, California but we specialize in creating captivating Photo Booth experiences throughout Southern California.

    • We service Riverside, San Bernardino, Orange, San Diego, and Los Angeles Counties.

    • For a list of specific cities, please view our locations page.

    • We may service events outside of our typical service area, such as events statewide and Nationwide, depending on availability and other factors; so it never hurts to ask!

    • Contact Us and we just might make the trip to capture your perfect moments!

    • We always provide Free Local Travel to Any Event Held Within 35 Miles From Business Location: 2550 Canyon Springs Pkwy Suite I, Riverside, CA 92507

    • A $1 per mile round-trip travel fee will apply for each mile traveled beyond a 35-mile radius from our Business Location.

Questions About

Perfect Capture Booth

    • Perfect Capture Booth is owned by Ryan and Jezebel Mickens! To learn more about the story behind our brand, check out our about us page!

    • Yes, we love working with charities! We believe in supporting and giving back to our community. This is highlighted at the bottom of our about us page.

    • Here at Perfect Capture Booth, we organize packages specifically tailored for charitable events and understand the importance of making a positive impact through our services.

    • If you know of, represent, or work with a local charity, contact us to discuss your charitable event, and we’ll work together to capture your perfect moments.

    • Yes, we proudly offer military discounts as a token of appreciation for the service and sacrifices of our military personnel. Please reach out to us directly for more details on how to receive this discount. We thank you for your service!

    • Yes, our Flower Wall Rentals are exclusively available for events within Riverside County and the Inland Empire.

    • If you are interested in Renting a Flower Wall In Riverside, visit our Flower Wall Rentals page.

    • Yes, we are fully insured, and we have liability coverage.

    • We prioritize the safety of our clients and their guests, and our insurance provides added protection for everyone involved.

    • We have never had a venue refuse our services us for insurance purposes.

    • We not only support all guests, but are committed to accessibility and inclusivity as well!

    • Our photo booth is designed to be easily accessible to everybody and we do not discriminate against any client or their guests. Everyone can enjoy the photo booth experience without hindrance!

Still Have A Question?

Contact Us

If Your Question Has Been Answered, We’re Ready To Take The Next Step Towards Capturing Your Perfect Moments!

Book Now

PerfectCaptureBooth@gmail.com
(951) 384-0529

#1083 2550 Canyon Springs Pkwy Suite I, Riverside, CA 92507